Making a Difference and Creating Positive Change

We will view four real life work interactions involving various dimensions of workplace diversity. We’ll discuss what is going on above and beneath the surface with the people in each situation and explore effective, workable solutions.

The scenarios focus on four powerful skills necessary for positive change: Feedback, Assistance, Inclusion, and Respect. It will improve your ability to relate to the people important to your success – co-workers, managers, customers, and suppliers.