This workshop provides fresh insights and practical solutions for understanding differences, resolving conflicts, and managing effectively in today’s age diverse workplace. It provides: 
 

	Profiles of four distinct generations. Learn about the Veterans (born 1922-1943), Baby Boomers (1943–1960), Gen Xers (1960-1980) and Gen Y (1980-2000). We’ll learn about their demographics, the events that shaped their lives and times, predominant traits, work styles, and key messages to keep in mind when recruiting, developing, and motivating these members of your workforce.
	In depth information about Gen Xers – typical characteristics of Gen X employees, the top 10 things managers do that drive their younger employees crazy, and seven management principles that have proven effective in recruiting, motivating, and retaining Gen X employees.

For anyone struggling to manage people who just don’t see work (or life) the same way, this session will help you understand the gulf that separates the generations – and offer practical guidelines for building a harmonious workforce where people rally together for the organization.

 This session includes mini lectures, group participation, an excerpt from a video about Generation X, and a “Name That Tune” segment where participants guess the titles of music from the generations.