Linda L. Plummer, MBA, SPHR           
Linda, who founded Plummer & Associates in 1996, has over 25 years of experience in Human Resources, specializing in employment, employee relations, organization development, executive coaching and training development and delivery. She managed a 600-person call center operation for AT&T Universal Card Services. Linda also has extensive experience facilitating various types of meetings, including ones dealing with difficult business problems or interpersonal conflict.  

Developing and delivering 2 to 4 hour training workshops has become a specialty of Linda’s. She has a wide range of workshops available including: behavioral interviewing, bridging the generations gap, dealing with conflict, and various diversity topics.

Linda has an Executive MBA from Georgia State and a BA from Penn State. She is certified as a Senior Professional of Human Resources (SPHR) and is qualified as a Myers Briggs practitioner. She has taught Training & Development in the Masters of Human Resources program at Webster University. Linda also serves on the board of the Jacksonville chapter of the American Society for Training and Development (ASTD) and is a Study Circles facilitator with the Human Rights Commission.

Michael R. Plummer, MSOD
Since joining Plummer & Associates in 1999, Mike has worked on a variety of organization development projects including opinion surveys, design and facilitation of team building and planning meetings, and customer service training. Prior to 1999, Mike had over 25 years of professional experiences on a wide range of management assignments and organization development projects with AT&T and Citibank.  

Mike has special expertise and extensive experience in conducting opinion surveys using state-of-the art survey software. He has conducted over 30 surveys in the past 5 years ranging from a 30-person department to a 1000-person company.

Mike holds Masters degrees in Organization Development from Pepperdine University (1996) and in Operations Research (1971) from New York University.  He is a member of the national Organization Development Network and teaches a graduate course in Organization Development at Webster University.