Communication Workshops
Communication Fundamentals
Effective communication is everything! This dynamic workshop introduces participants to the fundamental skills of communicating that support success at work and life. The focus will be on real-world business applications, as related to your team. The workshop uses workplace examples to introduce participants to common communication problems and how to overcome them. It addresses: intention vs. impact, how to build rapport, and effective listening techniques.
Negotiating Conflict
Organizations today are focused on results – finding better solutions – faster. To get our best performance, we must be able to effectively resolve issues, settle differences, and implement solutions on every level. The Thomas-Kilmann Conflict Mode Instrument (TKI) provides individuals with a means of discovering how their conflict styles affect performance. We all use a range of styles in handling conflict that are based on our skills and on the demands of the situation.
By understanding and expanding these styles, we can improve the way we accomplish goals individually and within work groups. Participants are introduced to five basic conflict-handling modes - competing, avoiding, compromising, collaborating and accommodating. They learn how and when each mode is typically most appropriate. We do not advocate any one mode over another. All modes are effective if applied to the appropriate situation and if used in a balanced way.
What Communication Workshop Clients Are Saying
“Thank you again for your outstanding presentation. I appreciate all the planning and effort that went into your professional program. You brought your intellect, heart and passion to this project. And your resilience to problem-solve in our “emergency” was a marvel. I couldn’t ask for anything more from a colleague and presenter!"
—Workshop facilitated for a Professional Association 2020